The Ultimate Sacred Valley Experience: 5 Iconic Sites in One Seamless Day.

Clearing Your Doubts

Q: Is this tour too tiring for children or seniors?‍

A: It is an active day ("Medium" difficulty) because we visit five different sites. However, since it is private, we can adjust the walking. We can drive closer to viewpoints, skip the steep climb at Ollantaytambo, or spend more time at the market if you prefer a slower pace.

Q: Can I start the tour later than 6:00 AM?‍

A: Yes, but we strongly recommend 6:00-7:00 AM to ensure you have enough daylight to see all five sites properly without rushing. If you start later, we may need to shorten visits or skip a site.

Q: Does this tour end in Ollantaytambo?‍

A: Yes, we can drop you off in Ollantaytambo after the tour (around 3:30-4:00 PM) if you have a train to catch to Machu Picchu. We would then visit the sites in a different order (Pisac -> Chinchero -> Moray -> Maras -> Ollantaytambo) to end there. Just let us know!

Q: What is the difference between this and the "Classic" tour?‍

A: The Classic Tour visits 3 sites (Pisac, Ollantaytambo, Chinchero) and is more relaxed. This VIP Tour adds Moray and Maras, making it perfect for those who want to see everything in one day but requires a faster pace.

Please read the following Terms and Conditions carefully, as they constitute a legal agreement between you and True Peru Experience.

1. Reservations and Payment Policy

• Booking Confirmation: A reservation is confirmed upon receipt of the required deposit (e.g., 50%).
• Transaction Fees: Our prices do not include transaction fees (e.g., credit card, PayPal, bank transfers). The client is responsible for covering these fees (e.g., a 5% surcharge may apply for card payments).
• Final Payment: The remaining balance must be paid [e.g., 30 days before the tour start date, or in cash (USD or Soles) during the pre-tour briefing].

2. Cancellation and Refund Policy

• Cancellation by the Client: Cancellations must be submitted in writing. The following penalties apply:
  • [e.g., 30+] days before the tour: Refund minus non-refundable items and transaction fees.
  • [e.g., 15-29] days before the tour: 50% penalty of the total tour cost.
  • Less than [e.g., 14] days before the tour: 100% penalty (Non-refundable).
• No-Show: If the client fails to appear at the agreed time and location (a "No-Show"), the service is considered rendered, and no refund will apply.
• Non-Refundable Items: Certain items are 100% non-transferable and non-refundable under any circumstances. These include:
  • Machu Picchu entrance tickets.
  • Inca Trail permits.
  • Train tickets.
  • Domestic flights.

3. Force Majeure (Uncontrollable Events)

• Definition: True Peru Experience assumes no responsibility for itinerary changes, delays, or cancellations caused by events outside of our control.
• Events Included: These include, but are not limited to: strikes, social protests, road blockades, extreme weather conditions, natural disasters, pandemics, or unexpected changes in government regulations.
• Our Commitment: In such events, our team will make all reasonable efforts to adapt the itinerary or find safe alternatives. However, monetary refunds will not be provided for services lost due to these events.

4. Responsibility and Insurance (Liability)

• Travel Insurance (Required): We strongly recommend that all clients purchase comprehensive travel insurance covering trip cancellation, medical expenses, emergency evacuation, and baggage loss. Our prices do NOT include insurance.
• Health and Fitness: The client declares they are in adequate physical and health condition for the tour purchased.
• Assumption of Risk: For adventure tours (trekking, Via Ferrata, etc.), the client acknowledges the inherent risks and participates at their own risk.
• Itinerary Modification: We reserve the right to modify the itinerary for operational, climatic, or safety reasons, always in the best interest of the client.