Private Sacred Valley Classic Tour: Inca Ruins, Markets & Andean Culture

Clearing Your Doubts

Q: Can this tour end in Ollantaytambo instead of Cusco?‍

A: Yes! This is a very popular option ("Connect & Go"). Many travelers take this tour and then stay in Ollantaytambo to catch the train to Machu Picchu later that evening or the next morning. Just let us know, and we will adjust the drop-off.

Q: Is there a lot of walking involved?‍

A: The tour is rated "Easy," but Pisac and Ollantaytambo do have stairs and terraces. However, since it is a private tour, we can go at your pace. If you prefer not to climb to the very top, there are plenty of lower viewpoints and flatter areas to explore with your guide.

Q: What is the difference between the buffet and the upgrade lunch?‍

A: The standard buffet offers excellent local food. The upgrade usually involves a finer dining experience at a premium hacienda or restaurant like Tunupa or Sonesta, with a wider variety of gourmet options.

Q: Is this tour suitable for kids?‍

A: Absolutely. The Sacred Valley has more open space and lower altitude than Cusco, making it great for children. The stop at the alpaca weaving center in Chinchero is usually a hit with kids!

Please read the following Terms and Conditions carefully, as they constitute a legal agreement between you and True Peru Experience.

1. Reservations and Payment Policy

• Booking Confirmation: A reservation is confirmed upon receipt of the required deposit (e.g., 50%).
• Transaction Fees: Our prices do not include transaction fees (e.g., credit card, PayPal, bank transfers). The client is responsible for covering these fees (e.g., a 5% surcharge may apply for card payments).
• Final Payment: The remaining balance must be paid [e.g., 30 days before the tour start date, or in cash (USD or Soles) during the pre-tour briefing].

2. Cancellation and Refund Policy

• Cancellation by the Client: Cancellations must be submitted in writing. The following penalties apply:
  • [e.g., 30+] days before the tour: Refund minus non-refundable items and transaction fees.
  • [e.g., 15-29] days before the tour: 50% penalty of the total tour cost.
  • Less than [e.g., 14] days before the tour: 100% penalty (Non-refundable).
• No-Show: If the client fails to appear at the agreed time and location (a "No-Show"), the service is considered rendered, and no refund will apply.
• Non-Refundable Items: Certain items are 100% non-transferable and non-refundable under any circumstances. These include:
  • Machu Picchu entrance tickets.
  • Inca Trail permits.
  • Train tickets.
  • Domestic flights.

3. Force Majeure (Uncontrollable Events)

• Definition: True Peru Experience assumes no responsibility for itinerary changes, delays, or cancellations caused by events outside of our control.
• Events Included: These include, but are not limited to: strikes, social protests, road blockades, extreme weather conditions, natural disasters, pandemics, or unexpected changes in government regulations.
• Our Commitment: In such events, our team will make all reasonable efforts to adapt the itinerary or find safe alternatives. However, monetary refunds will not be provided for services lost due to these events.

4. Responsibility and Insurance (Liability)

• Travel Insurance (Required): We strongly recommend that all clients purchase comprehensive travel insurance covering trip cancellation, medical expenses, emergency evacuation, and baggage loss. Our prices do NOT include insurance.
• Health and Fitness: The client declares they are in adequate physical and health condition for the tour purchased.
• Assumption of Risk: For adventure tours (trekking, Via Ferrata, etc.), the client acknowledges the inherent risks and participates at their own risk.
• Itinerary Modification: We reserve the right to modify the itinerary for operational, climatic, or safety reasons, always in the best interest of the client.